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Terms and Conditions

Acceptance of Terms: Your purchase of Image Printers products or services is subject to certain Terms and Conditions. When you create and order a canvas from Image Printers, you acknowledge that you have read these terms in detail and agree to bind by the terms documented here: 

Images and Content: For the content you provided to be printed on the canvas, you must agree that:

  • No Image Printers employee, employer, designer or any authorized representative is responsible for monitoring the content that you have uploaded. Neither on the website, nor after purchase or during the production process.
  • Once you have made a purchase, you agree that the content you have uploaded will not be checked for errors in spellings or grammar. No change or improvement will be done to color combinations, aesthetics or any other factors.
  • The content/images that you have provided do not contain anything that is unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, indecent, inflammatory, or ethnically or otherwise objectionable.

Legality of Content: You agree that all products produced and sold by Image Printers are for novelty purposes only. Image Printers does not make any claims about the legal compliance or registration issues. By making a purchase on our web site, you agree to check with any applicable legal authority for the standards, rules and regulations if applicable to the use of your provided content.

Uploaded Images: Our designers on your request can provide you with a rough estimate about the visibility and quality of the image and let you know if the image you want to upload is good enough. Image Printers does not take any responsibility for ensuring the quality of image that you have provided.

Material for Printing: When making a purchase, you agree that you have read our website and researched independently and know about the material on which the printing is done. You agree that Image Printers will not be responsible if the materials thought by the purchaser was something other than advertised on the Web Site.

Order:  You agree that Image Printers will take at least 1-3 weeks as production time, starting from the time the order has been made. Moreover, you agree that shipping time will also depend on your response time to our inquiries regarding your order.

Changes to Your Order:  You agree that you have reviewed and revised the order process before actually placing your order and that no further additions, corrections or changes need to be made. Image Printers is not responsible for reviewing, revising or canceling orders, products or images once an order has been placed.

Colors in the Final Print: You agree that Image Printers does not guarantee that the final colors of your purchased canvas will be exactly the same as were shown on your screen. Image Printers works hard to make the colors on the print to be as close as possible to the colors shown on the screen but does not guarantee a 100% match. All screen settings are often different and the colours displayed on your screen may be different to that of the final printed product.

Return and Refund: Image Printers will refund, in the form of credit to buy another product/replacement, if the product fails or breaks due to a manufacturing defect during the first month of delivery or if the product is damaged during the delivery process.

You agree that in such circumstances you will be required to take a photograph of the broken product and send it to support@imageprinters.com.au. Upon receipt of the product or the photograph, Image Printers will send a replacement of the product or will issue credit in your Image Printers Account for repurchase.

You agree that the determination of whether a products failure or breakage is due to a manufacturing defect is within the sole discretion of Image Printers.